HR GENERALIST - London Kentish Town

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Key Responsibilities

Payroll & Benefits Administration, HR systems maintenance:

• Oversee payroll processes, including day-to-day functional payroll support, handling discrepancies, administering benefits, and ensuring compliance with UK tax and social security regulations.
• Liaise with European Payroll Manager and team to ensure accurate and timely payroll processing.
• Maintain HRIS systems (currently Dayforce and Talentsoft), manage employee records, and ensure data accuracy and GDPR compliance.
• Manage the social security registrations, pension set up and any other benefits onboarding and reporting.
• Ensure timely process of all termination payments in accordance with UK law.

Recruitment, Onboarding & Exits:

• Support the ongoing recruitment activities of the HR team within the UK.
• Preparation of new UK employment contracts, amendments or agreements, new hire onboarding and related setup tasks.
• Perform background checks, and conduct exit interviews.

Employee Relations:

• Work seamlessly with the UK Operations team to deliver improvements to the full employee lifecycle, including talent management, employee relations, coaching, compliance, compensation and culture.
• Provide first-level employee relations support, provide HR expert advice and serve as a liaison between employees and management.
• Liaise with external providers to obtain advice and case management of ER cases
  Advise on HR policies, HR initiatives and processes, and assist with performance management.

Compliance & Reporting:

• Ensure compliance with employment laws, manage tax/social security documentation, and prepare HR metrics reports where required.
• Maintain compliance with Health and Safety regulations, liaising with external H&S consultants as required.

HR Projects:

• Participate in global HR projects, support recruitment efforts, and assist with the roll-out of new HR initiatives.
• Contribute to our continuing Investors In People journey.

Let's Talk about You!

Qualifications & Skills needed to succeed:

• Payroll experience for UK is essential.
• 5+ years’ experience as a HR Generalist or similar role, preferably in multi-location companies with 100+ employees.
• Bachelor’s Degree or Human Resources Certification (desired).
• Proficient in Microsoft 365: Outlook, Word, PowerPoint, Excel, and HRIS systems.
• Relevant experience in a HR Generalist role in a Retail industry environment.
  Proven Change Management agent.
• Proficiency in using and HRIS systems including configuration and compliance.
• Sound knowledge of Human Resources principles, Industrial Relations Compliance.

Personal Attributes

• Self-starter who is passionate about supporting a dynamic and growing company.
• Demonstrated work ethic, integrity and professional conduct.
• Adaptable, solutions and results orientated.
• Extraordinary attention to detail and organization, with the ability to juggle multiple projects.
• Excellent interpersonal, written, and oral communication skills.
• Ability to build strong relationships through demonstrating emotional intelligence and earning trust and respect.
• Outstanding customer service and ability to address questions and concerns from management and staff in a productive and effective manner.
• Strong judgment and the ability to maintain confidentiality.
• Resourceful, collaborative, agile and able to pivot when changes arise.
• Embodies our brand pillars – Happiness – Training – Team Spirit – Perspective.

Travel

• Occasional travel around the UK and to London on a more regular basis will be required.
• Occasional travel to Europe for team meetings and events will be required.

This role reports into the HR Manager UK

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United Kingdom at hire and must maintain authorization to work in the United Kingdom throughout their employment with our company.

• 25 days annual leave, plus 8 public holidays
• pension scheme
• Private medical insurance
• life assurance benefit at 4 x basic salary
• income protection policy
• bike2work scheme
• eyesight test voucher
• perks (benefits and reward platform)
• Help@hand (health and wellbeing support)