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Head of HR Engineering

Refinitiv Limited
Full-time
On-site
London, United Kingdom

Role Summary

LSEG’s ambition is to be one of the world’s greatest companies and best places to work. In order to achieve this, we are on a journey of building a world class People Function and a resilient Technology capability, that competes for and retains leading talent, enabling LSEG to respond to and drive excellence in customer outcomes. To help us on the next step of this journey, we are seeking an exceptional Head of HR Engineering to lead us through a step change in how we use our HR technologies to achieve this ambition.

This is a deeply technical engineering role which will define and execute the HR Engineering Services strategy and deliver the technology capability for all HR services, in line with the Corporate Technology and Cloud Services (CT&CS) strategy. This role will be ultimately accountable for all HR related applications and platforms, including Workday, and will work in partnership with the People Function and Operations to deliver against their requirements.

What you’ll be doing

  • Leads the development and execution of strategy for HR Technology, setting and driving the achievement of KPIs and objectives through effective leadership and ensuring alignment with the broader CT&CS strategies
  • Works in partnership with the People Function to increase automation and promote improved use of Technology, to enable business growth, simplification of processes, improved customer experience and cost reduction of delivery & maintenance
  • Leads and develops a high-performing team
  • Delivers change services against HR business requirements and the day to day delivery of HR technical services, ensuring that the agreed operational SLAs and KPIs are meet
  • Is accountable for all HR aligned products and applications ( e.g. Workday), working in partnership with the People function to ensure that people processes are seamless and intuitive, leveraging the latest emerging & innovative technologies
  • Champions and delivers an agile delivery methodology to enable business agility and a culture of continuous improvement
  • Manages relationships with key suppliers, setting performance standards and managing the resolution of escalated service issues
  • Ensures resource optimisation through a blended strategic workforce plan of FTE/Contractor and Scale partners, making sure that resource allocation is aligned with business priorities
  • Defines and maintain system resiliency, business continuity and disaster recovery plans for all HR applications and systems in alignment with the Group’s overall BCP strategy and plan

You’ll bring (Candidate Profile / Key Skills)

  • You will have a software engineering background
  • Significant experience in leading a global HR engineering team through a transformative period
  • Experience in HR Services and processes, especially those leveraging Workday.
  • An ability to build and maintain highly effective relationships with the People Function and Technology stakeholders.
  • Experience of developing and executing strategy and governance, including accountability, engagement, KPI metrics and planning and controlling budgets
  • Experience of leveraging deep and broad knowledge of emerging technology to promote innovation across the organisation to deliver services and solve business problems
  • Modern engineering practices, agile practices, automation and deployment pipelines
  • Experience in managing high performing teams and empowering them to deliver against the agreed strategy & roadmap
  • Strong verbal and written communication skills, with particular ability to communicate technical information to non-technical stakeholders and to listen to identified concerns and adapt accordingly
  • Well-developed strategic thinking skills with strong business acumen
  • The ability to collaborate effectively across organisational boundaries, build effective stakeholder relationships, and innovate to achieve Technology’s goals
  • Previous experience driving vendor engagement, working effectively with 3rd parties

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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